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Team Members

Use Team Members to manage the people who can access your organization. Stripe bills one fixed package for the organization; Strikepoint enforces the package’s included member limit.

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Who can use this area

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Seat usage

The summary shows:
  • active members
  • pending invitations
  • available seats
  • the current plan limit
Active, unsuspended members and unexpired pending invitations consume seats. A failed payment does not suspend members while Stripe is retrying the payment and reports the subscription as past_due. Scheduled cancellations also retain paid access through the current billing period. When paid access definitively ends or a plan change lowers capacity, Strikepoint preserves one designated Organization Owner and billing-suspends active members beyond the new limit. Their accounts, roles, teams, and organization assignments are preserved. Excess pending invitations are revoked. Billing-suspended access restores automatically, in a stable order, when the plan includes enough seats again; members manually deactivated by an administrator remain inactive.

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Invite a member

Enter the member’s email, choose an assignable role, and optionally select an engagement team. The invitation reserves a seat immediately and expires after seven days. The recipient follows the single-use email link to create or claim their Neon Auth account. Existing users enter their current password; new users create a password. The accepted account belongs to the inviting organization and receives the selected role and engagement-team assignment.

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Manage invitations

  • Resend rotates the single-use token and starts a new seven-day expiration period.
  • Revoke invalidates a pending invitation and releases its reserved seat.
  • Expired invitations no longer reserve a seat and can be resent when capacity is available.

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Manage active access

Deactivate a member to remove access and release a seat. Reactivation consumes a seat and is unavailable when the organization is at or above its current limit. Billing-suspended members are labeled separately from inactive members and restore through billing reconciliation rather than manual activation. You cannot deactivate your own account from this page.
  • /dashboard/team-members
  • /accept-invitation