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Team Members

Use Team Members to manage the people who can access your organization. Release policy limits the invite-only pilot to at most five approved users; paid checkout is disabled.

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Who can use this area

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Seat usage

The summary shows:
  • active members
  • pending invitations
  • available seats
  • the current plan limit
Active, unsuspended members and unexpired pending invitations consume seats. Paid-plan retry, cancellation, and billing-suspension behavior exists outside the free pilot but is not a pilot workflow.

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Invite a member

Enter the member’s email, choose an assignable role, and optionally select an engagement team. The invitation reserves a seat immediately and expires after seven days. The recipient follows the single-use email link to create or claim their Neon Auth account. Existing users enter their current password; new users create a password. The accepted account belongs to the inviting organization and receives the selected role and engagement-team assignment.
Sending an invitation is an outbound action. For the pilot, prepare only approved identities and do not select Invite until the release owner records GO and explicitly authorizes the send.

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Manage invitations

  • Resend rotates the single-use token and starts a new seven-day expiration period.
  • Revoke invalidates a pending invitation and releases its reserved seat.
  • Expired invitations no longer reserve a seat and can be resent when capacity is available.

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Manage active access

Deactivate a member to remove access and release a seat. Reactivation consumes a seat and is unavailable when the organization is at or above its current limit. Billing-suspended members are labeled separately from inactive members and restore through billing reconciliation rather than manual activation. You cannot deactivate your own account from this page.
  • /dashboard/team-members
  • /accept-invitation